I'm here to be part of a culture of care and be there for those who need me

Overview

Location: 9143 Philips Highway  Suite 535  Jacksonville, Florida 32256

Hours: Monday-Friday 8:00am-5:00pm

Enhabit Home Health & Hospice is hiring a Patient Services Coordinator (Scheduler) to join our team! The Patient Services Coordinator will schedule patients for field clinicians. They will communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers to maintain proper care coordination and continuity of care. This position will also manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.

*LPN license required*

Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:

• 30 days PDO – Up to  6 weeks (PDO includes company observed holidays)
• Continuing education opportunities
• Scholarship program for employees
• Matching 401(k) plan for all employees
• Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
• Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
• Flexible spending account plans for full-time employees
• Minimum essential coverage health insurance plan for all employees
• Electronic medical records and mobile devices for all clinicians
• Incentivized bonus plan

Responsibilities

• Scheduling home visits for the field staff each day and assisting with the coordination of patient care.
• Manage and complete patient schedules; assign visits timely to ensure completion of patient care, compliance with orders, and allowance for staff to appropriately prioritize visits daily.
• Ensuring geographic scheduling to reduce drive time and to enhance staff satisfaction.
• Accumulating admissions and intake information.
• Communicating with physicians about orders and patient progress information.

Qualifications

• Must be an LPN/LVN licensed in the state in which he/she practices, with at least one year of clinical experience in a healthcare setting.
• Must have basic demonstrated technology skills, including operation of a mobile device.
• Previous experience working with an EMR system is strongly preferred.
• Experience working with Homecare Homebase (HCHB) is a plus.
• Previous experience in home health, hospice, or pediatrics is preferred.
• Must possess a passion for helping patients.

Education and experience, preferred

• Previous experience in home health, hospice, or pediatrics is preferred.

Requirements*

• Must possess a valid state driver license
• Must maintain automobile liability insurance as required by law
• Must maintain dependable transportation in good working condition
• Must be able to safely drive an automobile in all types of weather conditions
  * For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license

Additional Information

Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.